CEO Message

CEO Message

ceo-letter

Aloha and Hau`Oli Makahiki Hou,

At HEMIC, we welcome 2019 with great energy and momentum. With the recent announcement of the launch of our newly formed, wholly owned subsidiary, Employers’ Protective Insurance Company (EPIC), we are taking an important step toward ensuring our long-term stability through strategic diversification.

EPIC’s initial product offering will begin this year with Temporary Disability Insurance (TDI), a natural complement to workers’ compensation. TDI is required by statute for all businesses, it provides coverage for non-occupational disability, and it utilizes a similar claims process. With our expertise, technology, resources and commitment to the State of Hawai`i, we believe we can provide superior service at competitive prices for the benefit of Hawai`i’s businesses and workers.

To support our corporate expansion, we begin this year by growing and strengthening our executive leadership and infrastructure to ensure that we will scale to fulfill our vision and deliver on our commitment to providing superior customer service. We know we have a lot to live up to as Hawai`i’s largest workers’ compensation carrier, so in our core business we will continue to focus on developing innovative offerings and improving services for our agents and policyholders.

As a market leader, we must continue to innovate in order to serve Hawai`i employers and their evolving business needs. To that end, we are pleased to welcome Todd Nacapuy, as HEMIC’s new Chief Information Officer, to lead our organization’s technological capabilities into the future. We are also pleased to welcome Sarah Guay as our Vice President of Human Resources, reinforcing our commitment to recruiting and maintaining a strong and high-performing team throughout the enterprise.

In addition, Tammy Teixeira is serving in a new position as Senior Vice President of Business Development, leading the HEMIC organization in the development of new products, markets and customers.
In this role, Tammy will serve as President of HEMIC Insurance Managers, Inc. (HIMI) and President of Employers’ Protective Insurance Company (EPIC), as well as continuing her outstanding leadership of our Agency Management, Customer Service, Corporate Marketing and Communications functions.

As we enter the New Year, we also take this opportunity to re-commit to our core values of excellence, integrity and professionalism. These values root us in what we do each day, in every department, at every work station. These values inform how we execute on our long-term strategic commitment to build a larger, more diverse insurance enterprise to serve and care for Hawai`i.

Our promise to Hawai`i since our inception 22 years ago is to be here for the long run, to care for Hawai`i’s businesses and workers for as long as Hawai`i is in business. We embrace this as our kuleana and we look forward to the future with confidence.

Mahalo nui,

Martin J. Welch
Chief Executive Officer