Primary Role and Function:

The Information Technology Business Analyst’s primary role is to help HEMIC implement technology solutions in a cost-effective way by determining the requirements of a project or program and communicating them clearly to all stakeholders, facilitators and partners. The Business Analyst functions as the link between IT capabilities and business objectives.

Job Responsibilities:

  • Develop technical solutions to business problems by defining, analyzing, managing, and documenting requirements.
  • Translate internal customers’ needs to application or system feature request.
  • Coordinate and handle second-level requests for application support issues.

Minimum Qualifications:

  • Principles of information and business requirements analysis normally acquired through college level courses or equivalent experience.
  • Understanding of software application concepts including software development lifecycle (SLDC) and Quality Assurance (QA).
  • Ability to communicate effectively (written and oral), including technical writing skills and writing business cases.
  • The ability to conduct cost/benefit analysis.
  • 5 years experience in business requirements gathering and analysis.
  • 3 years experience in computer applications’ project management.
  • Prior insurance industry experience desirable, but not required.
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