HEMIC Claims Process

We understand that accidents happen. When they do, we are here to help you take the necessary steps to properly file a claim and provide assistance to your injured employee.

The HEMIC Claims Team is the best in Hawai`i, with decades of combined experience. Led by HEMIC’s Vice President of Claims and Medical Management Services, Milia Leong, our claims specialists work hard to ensure that every individual claim is treated with the utmost care and expertise. We know that it can be stressful when an accident occurs and we’re dedicated to keeping the claims process as seamless and straightforward as possible.

If an Injury Occurs

Within 24 hours of a workplace injury, employers should submit a WC-1 Employers Report of Industrial Injury directly to HEMIC. The sooner we know an injury has occurred, the faster we can get involved and help.

The State of Hawai`i requires employers to report workplace injuries within 7 days of notice of the injury, or it becomes a misdemeanor punishable by fine up to $5,000.

Return-to-Work Programs

Return-to-work programs benefit everyone. They help injured workers return to productive capacity and they help employers contain the overall costs of the claim. If you don’t currently have a return-to-work program, we can help you set one up. If do currently have a return-to-work program, you may qualify for a Safety Credit.

If you are injured on the job…