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EPIC Privacy Policy

This Privacy Statement discloses the privacy practices of the EPIConnect website (the “Site”). Other terms and conditions that apply to your use of the Site are contained in the EPIConnect Website Terms of Use statement on the previous page.

In this Privacy Statement “we” and “us” refer to Employers’ Protective Insurance Company, Inc. (“EPIC”), and “you” and “your” refer to user of the Site. Capitalized terms that are not defined in this Privacy Statement shall have the same meaning as is assigned to them in the Website Terms of Use.

Because EPIC is committed to your privacy, we provide this information on our information practices:

What personally identifiable information about you is collected through the Site;
How the information is used;
With whom the information may be shared;
What choices are available to you regarding our collection, use and distribution of the information;
The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control; and
How you can correct any inaccuracies in the information.

Information Collection and Use
We collect information from our users at a variety of locations on our Site. We are the sole owner of the information and will not sell, share or rent this information to others in ways different from what is disclosed in this Privacy Statement.

In order to use certain areas of the Site, you first must register as a Member or Agent. During registration, you may be required to give contact information and other personal information (e.g., your address, phone number and unique identifier). We use this information to contact you about the services available on the Site, and to verify your identity when you use this Site.

E-Mail and Other Communications
We may communicate with you through e-mail, postal mail, courier or overnight delivery mail, telephone calls or faxes to confirm rates, describe our services, or to contact you regarding your transactions or inquiries on the Site. We collect relevant contact information for these purposes.

Online Functions
If you seek to obtain quotes, we will request information relating to the insurance you are seeking. We will use the information you provide to respond to your request.

When the service is available, we also will request additional information if you decide to purchase insurance online, including (among other things): your credit card number, address, social security number, telephone number, driver’s license number and loss payee. We may obtain some of this information directly from you, and supplement or confirm it through consumer reporting agencies (for example, agencies which provide motor vehicle reports, claim reports, and credit reports). If you request, we will provide the source of these consumer reports and their consumer service phone numbers so that you may verify and correct your information. It is not our practice to request personal information from you through our online quote or purchase functions solely for marketing purposes. However, non-identifying information, and information we collect from you through contests or surveys, may be used for marketing purposes.

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies may include information such as the user or session ID, or other information that identifies a user. Cookies allow us to confirm that you are a valid user as you navigate through the Site.

Once you close your browser, or once you are logged off the Site, the cookie simply terminates. By accepting cookies from the Site, you would not have to log in with a password more than once during a session. You can configure your browser not to accept cookies. If you reject the cookie, you can still use the Site, although your use will be limited.

Log Files
Your computer reaches us via an Internet Protocol or “IP” address. This can tell us things such as what part of the world you are connecting from. We use IP addresses to analyze trends, administer the Site, track a user’s movement, and gather broad demographic information for aggregate use.

Information Sharing
We may provide or sell aggregated demographic information to other companies. Aggregated information means information that is a collection of data about many users, and from which no data specific to any one user can be obtained. We also work with other companies, such as those which host our site, and those companies may therefore have access to some data on our servers. That access is subject to confidentiality protections that we place in our agreements with those companies, and they cannot use the data for any purposes other than those stated in the contract.

This Privacy Statement applies solely to information collected by the Site. The Site contains links to other sites. Please be aware that we are not responsible for and do not know the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every website that may collect user information.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

From time to time, our Site may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose responsive information.

Children’s Policy is a commercial website. It is not intended for use by children. We do not intend and do not wish to collect any information from, or about, any person who is under the age of 18 years. If you are under 18, you should not provide any information to us in any manner including through this website.

Disclosure for Law Enforcement Purposes
In addition to the circumstances described above, we may disclose your information if required to do so by law, court order, subpoena, or as requested by other government or law enforcement authority, or in our good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect your rights and others with whom we do business, or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties; or when anyone else could be harmed by such activities. Unless otherwise required by law or if notice would pose a danger to you or another party, we will notify you in writing prior to the release of any of your information.

Review and Correction of Information
If a user desires to change personally identifiable information, or no longer wishes to use our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This process can be initiated by e-mailing

We may change or modify our privacy policies from time to time. Any such changes or modifications will be effective immediately once they are posted on the Site. This Privacy Statement was last updated on May 10, 2024. We recommend that you periodically review this page. We do this so our users are always able to be aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use information in accordance with the Privacy Statement under which the information was collected.

Further Information
If you have any further questions or concerns, please contact us at